Example Outcome Measurement Plan

Outcome	Indicator	Data Source	Data Collection Method
Increased parenting abilities	# showing improvement	NC Family Assessment Scale (Scale B - Parental Capabilities) and/or CWLA Child Well-Being Scales Self administered questionnaire Client survey Parent self-reports	Pre and post staff assessment Completed by Parent Education Group members at completion of the group Completed by clients at closing Parent focus group
Improved family interaction	# showing improvement	NC Family Assessment Scale (Scale C - Family Interactions) parent self-reports	Pre and post staff assessment Parent focus group
Improved family safety	# showing improvement	NC Family Assessment Scale (Scale D - Family Safety)	Pre and post staff assessment
Improved environmental conditions	# showing improvement	NC Family Assessment Scale (Scale A - Environment) Parent self-reports	Pre and post staff assessment Parent focus group
Increased ability to access resources independently	# showing improvement	Revised Termination Summary - question(s) to be added on parents’ ability (incorporated from the Record Review Sheet currently used) Client survey Parent self-reports	Staff assessment at closing Completed by clients at closing Parent focus group
Increased community involvement	# showing improvement	Revised Termination Summary - question(s) to be added on level of community involvement Attendance logs Client survey Parent self-reports	Staff assessment at closing Staff summary Completed by clients at closing Parent focus group
Decrease in at-risk status	# showing decrease	NC Family Assessment Scale - ratings on summary scales	Pre and post staff assessment
Decreased need for state intervention	# whose cases were opened to DCYF at case closing	Revised Termination Summary - question(s) to be added on DCYF status DCYF records	Staff assessment at closing Collateral contact with DCYF
Decreased isolation	# reporting decrease	Client survey Parent self-reports	Completed by clients at case closing Parent focus group
Increased connectedness to community	# reporting increase	Client survey Parent self-reports	Completed by clients at case closing Parent focus group

William Holmes 2005
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